Terms of service

Terms of Service

Effective Date: 08/01/2025

Welcome to KeyAura! These Terms of Service govern your use of our website and the purchase of our handcrafted products, including beaded keychains, snowglobe cups, bags, and other accessories. By accessing our site or placing an order, you agree to the terms below.

1. Handmade Product Disclaimer
All items sold on our website are handmade. This means each piece is unique and may have slight variations in color, size, or design. These differences are not defects but part of the handcrafted process.

2. Product Care & Use
Our products are made with care, but they are delicate and should be handled properly.

  • Snowglobe cups are not dishwasher safe and should be hand-washed only.
  • Avoid excessive force or exposure to heat for keychains and accessories.
    We are not responsible for damage caused by improper use or care.

3. Orders & Payments
All orders must be paid in full at the time of purchase. We reserve the right to cancel or refuse any order at our discretion, including cases of suspected fraud or incorrect pricing.

4. Processing Time
Because items are handmade, processing times may vary. Please allow [5-8 business days] for your order to be created and shipped. Custom orders may take longer.

5. Shipping
Once your order is shipped, we are not responsible for delays, lost, or damaged packages caused by the shipping carrier. Tracking information will be provided when available.

6. All Sales Final
All sales are final. Due to the handmade and often custom nature of our products, we do not accept returns, refunds, or exchanges.

7. Custom Orders
Custom or personalized items cannot be canceled, returned, or exchanged once production has begun. Please ensure all details are correct before placing your order.

8. Intellectual Property
All designs, photos, and content on this website are the property of KeyAura. You may not copy, reproduce, or use our designs without permission.

9. Limitation of Liability
We are not liable for any indirect or incidental damages resulting from the use or misuse of our products. Some items may contain small parts and are not suitable for young children.

10. Changes to Terms
We may update these Terms of Service at any time. Changes will take effect immediately upon posting.

11. Contact Us
For any questions or concerns, please contact us at:
shopkeyaura@gmail.com

By using this website and placing an order, you agree to these Terms of Service.

Thank you for supporting!